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        APEX is partnered with?TripIt? from Concur?, the world’s highest-rated travel-organizing app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the 2020 APEX Passenger Choice Awards.?Using a five-star scale, more than one million flights were rated by passengers across nearly 600 airlines from around the world between 1 July 2018 and 30 June 2019.?On the same screen, passengers were?given the opportunity to provide anonymous ratings in?five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi.?The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds.

        Click here for past winners